Terms of Service

Effective date: April 1, 2025

These Terms of Service govern your access to and use of Proparta's public website, authenticated dashboard, and related services made available through proparta.com and its affiliated subdomains.

Important: These Terms include a binding arbitration agreement and a class-action waiver that affect how disputes are resolved. Please read that section carefully.

On this page

1. Acceptance of these Terms
2. Eligibility, registration, and account security
3. Our Services
4. Government and third-party data sources
5. No legal, engineering, tax, investment, or compliance advice
6. Acceptable use and restrictions
7. Plans, billing, and refunds
8. Beta and pre-release features
9. Cancellation, suspension, and termination
10. User submissions, feedback, and privacy disclosures
11. Intellectual property rights
12. Third-party services and links
13. Disclaimer of warranties
14. Limitation of liability
15. Indemnification
16. Dispute resolution, arbitration, and class-action waiver
17. Governing law
18. Changes to these Terms
19. Contact us

1. Acceptance of these Terms

By accessing or using Proparta, you agree to be bound by these Terms of Service and any policies or notices we make available through the Services. If you do not agree, do not access or use the Services.

If you access or use the Services on behalf of a company, employer, or other organization, you represent that you are authorized to bind that organization to these Terms, and "you" includes both you and that organization.

2. Eligibility, registration, and account security

You must be at least 18 years old and able to form a binding contract to use the Services. You agree to provide accurate, current, and complete information when creating an account and to keep that information updated.

You are responsible for safeguarding your login credentials and for all activity that occurs under your account. If you believe your account has been accessed without authorization, contact us promptly at support@proparta.com.

3. Our Services

Proparta provides web-based tools designed to help users search, organize, and review New York City property-related information, including public-record, compliance, permit, financial, and building operations data.

Depending on availability, the Services may include public pages, authenticated dashboards, saved buildings, recent activity, custom layouts, reports, alerts, paid plans, trials, and other features. We may add, remove, suspend, or change any feature at any time.

4. Government and third-party data sources

Much of the information displayed through Proparta comes from third-party and public sources, including New York City agencies, public-record systems, open-data platforms, and service providers we do not control.

As a result, data shown through the Services may be incomplete, stale, delayed, unavailable, reformatted, normalized, transformed, or inaccurate. The official source record controls in the event of any discrepancy. You are solely responsible for independently verifying information before relying on it, especially for compliance deadlines, filings, legal matters, transactions, notices, engineering judgments, or property operations.

The Services are not intended for emergency, deadline-critical, or safety-critical decision-making, and we do not guarantee that any government or third-party source will remain available or continue to publish information in the same format.

5. No legal, engineering, tax, investment, or compliance advice

Proparta is an informational software service. Nothing in the Services constitutes legal advice, engineering advice, architectural advice, tax advice, investment advice, brokerage advice, compliance advice, property-management advice, or any other professional advice.

You should consult qualified professionals before making any legal, business, engineering, compliance, or financial decision based on information presented through the Services.

6. Acceptable use and restrictions

You may not, and may not permit any third party to:

• use the Services in violation of any law, regulation, court order, or third-party right;
• access or attempt to access non-public areas of the Services, accounts, systems, or networks without authorization;
• interfere with or disrupt the integrity, security, or performance of the Services or related infrastructure;
• use bots, scrapers, harvesters, or other automated means to extract substantial portions of the Services or build a competing database, product, or service without our prior written consent;
• reproduce, resell, sublicense, redistribute, or commercially exploit the Services or Service outputs in bulk, except as expressly permitted by us in writing;
• reverse engineer, decompile, or attempt to derive source code, underlying structure, or non-public features of the Services, except to the extent such restriction is prohibited by law;
• introduce malware, harmful code, fraudulent content, or other material that could damage or impair the Services;
• share account credentials, impersonate another person or entity, or misrepresent your affiliation with any person or organization; or
• use the Services in a way that causes us or our providers to violate source-system terms, rate limits, or other third-party restrictions.

7. Plans, billing, and refunds

The Services may include free access and paid subscription options, including monthly or annual plans when offered. Certain plans, features, or pricing may be invite-only, trial-based, limited, or released on a pre-release basis before general availability.

If you enroll in a paid plan, you authorize us and our payment processor to charge the applicable fees, taxes, and other amounts due on a recurring basis until you cancel. Fees are generally charged in advance for the applicable billing period.

You may request a refund within 30 days of a charge by contacting support@proparta.com, but refunds are provided only at our sole discretion unless required by law. A refund request does not guarantee a refund, and we may deny refunds in cases such as abuse, policy violations, repeated refund requests, or material use of the paid Services.

We may change pricing, packaging, features, or billing terms in the future. If a price change affects an active paid subscription, we will provide notice before the change takes effect.

8. Beta and pre-release features

Some Services or features may be marked or treated as beta, preview, experimental, early access, or pre-release offerings. These features may be incomplete, change materially, include errors, or be discontinued at any time without liability.

We are not obligated to make any beta or pre-release feature generally available, and we do not provide any service-level commitment for those features.

9. Cancellation, suspension, and termination

You may cancel a paid subscription at any time. Unless we state otherwise, cancellation will stop future renewals, and your paid access will continue through the end of the current billing period.

We may suspend or terminate your access to the Services at any time, with or without notice, if we believe you have violated these Terms, failed to pay amounts due, created risk for the Services or our providers, or used the Services in a way that is fraudulent, abusive, unlawful, or harmful.

Sections that by their nature should survive termination will survive, including provisions regarding ownership, disclaimers, limitations of liability, indemnification, dispute resolution, and governing law.

10. User submissions, feedback, and privacy disclosures

As between you and Proparta, you retain your rights in notes, labels, preferences, or other content you submit to the Services. You grant us a non-exclusive, worldwide, royalty-free license to host, store, reproduce, adapt, and display that content as necessary to operate, maintain, and improve the Services.

If you provide feedback, suggestions, or ideas about the Services, you grant us the right to use them without restriction or obligation to you.

We may collect, use, and disclose account, usage, billing, and technical information as described in the privacy disclosures we make available through the Services from time to time.

11. Intellectual property rights

The Services, including the software, design, text, graphics, branding, compilations, and other content made available by us, are owned by Proparta or its licensors and are protected by intellectual-property and other applicable laws.

Subject to these Terms, we grant you a limited, non-transferable, non-exclusive, revocable right to access and use the Services for your internal, lawful use. No other rights are granted.

Certain data displayed through the Services may originate from public sources or third parties and may remain subject to those source providers' own rights, terms, and restrictions.

12. Third-party services and links

The Services may rely on or link to third-party services, websites, authentication providers, payment processors, hosting providers, analytics tools, data sources, and integrations. We do not control and are not responsible for third-party services or content.

Your use of third-party services may be subject to separate terms and privacy policies between you and those providers.

13. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." PROPARTA DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, QUIET ENJOYMENT, OR THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

14. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROPARTA WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROPARTA'S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO PROPARTA FOR THE SERVICES IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) $100 USD.

15. Indemnification

You agree to defend, indemnify, and hold harmless Proparta and its affiliates, contractors, service providers, and personnel from and against any claims, demands, actions, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or related to your use of the Services, your violation of these Terms, or your violation of any law or third-party right.

16. Dispute resolution, arbitration, and class-action waiver

Before filing a claim, you agree to first contact us at support@proparta.com and attempt to resolve the dispute informally for at least 30 days, unless immediate injunctive relief is necessary.

Except for disputes that qualify for small claims court and claims for injunctive or equitable relief relating to intellectual-property misuse or unauthorized access, any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by final and binding arbitration on an individual basis.

The arbitration will be administered by the American Arbitration Association under its applicable Consumer Arbitration Rules, and the Federal Arbitration Act will govern the interpretation and enforcement of this arbitration provision. Arbitration may be conducted remotely, by documents, or in New York County, New York, unless the applicable rules require another location.

YOU AND PROPARTA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, MASS, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.

You may opt out of this arbitration agreement by sending an email to support@proparta.com with the subject line "Arbitration Opt-Out" within 30 days after you first accept these Terms. Your opt-out notice must include your full name and the email address associated with your account.

17. Governing law

These Terms and any dispute between you and Proparta are governed by the laws of the State of New York, without regard to its conflict-of-laws principles, except that the Federal Arbitration Act governs any issue relating to the arbitration provision above.

If a dispute is determined not to be subject to arbitration, the state and federal courts located in New York County, New York, will have exclusive jurisdiction, and you and Proparta consent to venue and personal jurisdiction there.

18. Changes to these Terms

We may update these Terms from time to time. When we do, we may revise the effective date above and provide additional notice if required by law or if the changes are material. Your continued use of the Services after updated Terms become effective means you accept the updated Terms.

19. Contact us

Questions about these Terms can be sent to support@proparta.com.